Here’s a detailed guide to linking, changing, or unlinking your email address. Before making any changes, please note that you must complete your Google Two-Factor authentication on your account.

 

 

 

• Link Your Email Address

• Change Your Email Address

• Unlink Your Email Address

 

 

 

Link Your Email Address

Linking an email address to your account is strongly recommended. This not only enhances your account security but also unlocks additional features such as withdrawals, system email notifications, API management, and more.

 

Step 1: Go to your Account & Security page and click on Settings under Email Authentication.

 

 

 

 

 

 

 

Step 2: Enter your email address and your 2FA verification code.

 

 

Note:

• Please ensure that your email address is not linked to an existing Bybit Account. 

• If you encounter issues with receiving the 2FA verification code, please refer to these guides: 

  • How to Recover Your Google Authenticator Code

  • Troubleshooting: Google Authenticator "Invalid Code" error

   

 

 

Step 3: To link your email address to your Bybit account, a verification code will be sent to your email. Enter the 6-digit code and click on Confirm.

 

 

You have successfully linked your email address to your account!

 

 

 

 

 

 

 

 

Change Your Email Address

Step 1: Go to your Account & Security page and click on Change Email under Email Authentication.

 

 

 

 

 

 

 

Step 2: The message below will pop up. Read the information carefully and click on Change the Mailbox if you are ready to proceed to the next step. 

 

For your account security, withdrawals and P2P transactions will be disabled for 24 hours after changing your email. Please also note that it will not be possible to change or unlink your email for the next seven (7) days once the change is complete. 

 

 

 

Step 3: Enter your new email address and click on the Send Verification Code button for email and mobile verification to complete the necessary verification steps. To ensure the safety of your account, a verification code will be sent to both your email addresses as well as your phone number, if you have linked your mobile to your account.

 

For smooth processing, please enter each code in the correct order and ensure they are still valid before you click Submit.

 

 

Notes:

• Please ensure the new email address is not linked to an existing Bybit Account.

• Please note that if you have submitted a request with the wrong code, the old code will become invalid. You will have to re-enter your email and request a new email, SMS, and Google Authenticator code. 

• If you encounter issues with receiving a verification code, please refer to the guide below:

  • Troubleshooting: Unable to Receive Email Verification Code

  • Troubleshooting: Unable to Receive SMS Verification Code

  • How to Recover Your Google Authenticator Code

• If you have permanently lost your email address, phone number or Google Authentication, please click on Having problems with verification? and select the security option applicable to your situation. Once your request is approved, our Customer Support team will assist you to reset your 2FA authentication.

Step 4: To register the change of email address, your account will automatically be disconnected from both the app and the website. Simply log into your account again by entering your new email address and your password.

 

 

You have successfully changed your email address!

 

 

 

 

 

 

 

 

Unlink Your Email Address

Linking an email address to your account is strongly recommended as it will increase your account security. It is required for actions like withdrawing funds or managing your security settings and APIs. Therefore, please note that should you decide to unlink your email, you may face limitations for future withdrawals and expose your account to a higher risk of unauthorized access.

 

Step 1: Go to your Account & Security page and click on Unlink under Email Authentication.

 

For the safety of your account, please ensure to complete both SMS verification and Google Authentication before you unlink your email address.

 

 

 

 

 

 

 

Step 2: The message below will pop up. Read the information carefully and click on Confirm if you are ready to proceed to the next step. 

 

For your account security, withdrawals and P2P transactions will be disabled for 24 hours after unlinking your email. Please also note that it will not be possible to change or unlink your email for the next seven (7) days once the change is complete. 

 

Step 3: Click on the Send Verification Code buttons for email and mobile to complete the necessary verification steps and enter your Google Authenticator code. 

 

For smooth processing, please enter each code in the correct order and ensure they are still valid before you click Submit.

 

 

Notes:

• Please note that if you have submitted a request with the wrong code, the old code will become invalid. You will have to re-enter your email address, and request new email, SMS and Google Authenticator codes. 

• If you encounter issues with receiving a verification code, please refer to the guide below:

  • Troubleshooting: Unable to Receive Email Verification Code

  • Troubleshooting: Unable to Receive SMS Verification Code

  • How to Recover Your Google Authenticator Code

• If you have permanently lost your email address, phone number or Google Authentication, please click on Having problems with verification? and select the security option applicable to your situation. Once your request is approved, our Customer Support team will assist you in resetting your 2FA authentication.

Step 4: To register the unbinding of your email address, your account will automatically be disconnected from both the app and the website. Simply log into your account again by entering your mobile phone and your password.

 

 

You have successfully unlinked your email address!